If for any reason you are not completely satisfied with your purchase Central Stores provides a 14 day money-back guarantee on full priced goods from the time you receive the goods.

Please email us within that time if you are not satisfied with your purchase so that we can resolve any issues:

customerservice@centralstores.com.au

This refund policy does not apply to goods which have been purchased at a discounted price (on Sale), or goods which are worn or used, damaged after delivery, or if any attempt has been made to alter the product. All products must be returned in their original condition. All return postage and insurance costs are to be paid by the buyer.

We recommend that you return the product in a satchel that has a tracking number. You assume any risk of lost, theft or damaged goods during transit; therefore we advise you to take out shipment registration of insurance with your postal carrier. Central Stores will not be responsible for returning parcels that are lost or damaged in transit if you choose not to insure.

If you are exchanging goods, please include a self addressed Australia Post return satchel if you do not wish to pay further postage payment.

Returned goods should be posted to PO Box 121 Gilgandra NSW 2827.