Central Stores offers free delivery on all fashion only orders.
That is orders that contain garments only - such as dresses, tops, pants and scarves. Orders that contain other items including shoes and bags are not eligible for this discount.
If you wish to collect your goods in store please select "Pick up in store' at checkout so you will not be charged postage.
Standard postage is charged at a flat rate of $10 with goods posted in Australia Post satchels. If you require Express Post please contact us to arrange.
We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within two working days.
If for any reason you are not completely satisfied with your purchase we provide a 14 day money-back guarantee from the time you receive the goods. Please email us within that time if you are not satisfied with your purchase so that we can resolve any issues.
There is no return on SALE items so please choose carefully from any Sale collections.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you to take out shipment registration of insurance with your postal carrier. Central Stores will not be responsible for returning parcels that are lost or damaged in transit if you choose not to insure.
If you are exchanging goods, please include a self addressed Australia Post return satchel so we can pop the replacement in for you, without the need to contact you for further postage payment.
Central Stores provides a personal and efficient delivery service with a high level of customer service satisfaction. We encourage you to contact us to discuss your delivery requirements or concerns.